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Terms & Conditions

1. Booking & Service Confirmation

  • Bookings are accepted based on availability.

  • A booking is confirmed only after receiving the required details from the customer.

  • The company reserves the right to accept or decline any booking request.

2. Pricing & Inclusions

  • Package prices include only the services mentioned in the itinerary.

  • Entry tickets, personal expenses, food or additional activities are not included unless specified.

  • Prices may vary based on season, fuel charges, or government regulations.

3. Trip Schedule & Itinerary

  • The itinerary provided is a planned schedule; however, timing and destinations may change due to weather, road conditions or safety concerns.

  • Missed destinations due to customer delays cannot be refunded or rescheduled.

4. Payments & Cancellations

  • Advance payment (if applicable) is non-refundable.

  • Cancellations within 48 hours of the trip will not be eligible for a refund.

  • No refund will be provided for no-show or last-minute cancellations.

5. Safety & Conduct

  • Customers must follow safety instructions shared by the driver/guide.

  • Any behaviour that causes inconvenience, risk, or property damage may lead to trip cancellation without refund.

  • Alcohol consumption and smoking inside the vehicle are strictly prohibited.

6. Vehicle & Property Damage

  • Damage caused to the vehicle or property due to customer actions will be chargeable.

7. Health & Responsibility

  • Customers participating in adventure or off-road rides must ensure they are physically fit.

  • The company is not responsible for injuries, health issues, or loss of personal belongings during the trip.

8. Wildlife & Environmental Protection

  • Littering, disturbing wildlife, or harming nature is strictly prohibited.

  • Customers must follow the rules of protected forest and tourism zones.

9. Photography & Drone Usage

  • Photography may be restricted in certain locations.

  • Drone usage is permitted only where legally allowed; customers are responsible for following government guidelines.

10. Liability

  • While every effort is made to ensure safety, the company is not liable for delays, injuries, accidents, or situations beyond control caused by weather, traffic, landslides or natural events.

Stay Connected with Us

+91 83300 94527

Yellapatty Estate, Top station Rd, Kannan Devan Hills, Munnar, Kerala 685612, India

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